Your Privacy
In Integrity.
At DietDelivery Indonesia, our commitment to a balanced daily menu extends beyond nutrition. We apply medical-grade standards to how we safeguard your personal data.
01. Nature of Data Acquisition
To provide a premium meal kit service, we require specific information to tailor your experience. This includes identifiers such as your name, delivery address in Balikpapan or surrounding regions, and contact details including phone number and email address.
Beyond basic identification, we collect baseline nutritional preferences. Because we offer a balanced daily menu, we record your age, weight, height, and activity levels. This is strictly utilized to calculate the appropriate biometric targets for your ordered meals. We do not store information regarding medical conditions or clinical diagnoses.
Technical Logs
When you via our platform, we automatically collect IP addresses, browser types, and interaction timestamps. This metadata ensures the technical stability of our ordering funnel and helps us prevent fraudulent transactions.
Transparency is a core ingredient.
02. Purposeful Utilization
Your data is the blueprint for your calorie-controlled set meals. We use it to:
- / Execute food preparation according to your specific caloric and macronutrient requirements.
- / Coordinate logistical dispatch to ensure your diet menu with delivery arrives within your selected time window.
- / Process payments securely through our verified Indonesian payment gateways.
- / Communicate updates regarding your subscription or changes to our seasonal menus.
We do not sell, rent, or trade your personal information to third-party marketing firms. Information is only shared with partners essential to our operations, such as courier services and payment processors, who are contractually bound to maintain Indonesian data protection standards.
03. Security Hardening
Data integrity is handled with medical-grade seriousness. We employ 256-bit SSL encryption for all data transmissions. Our internal servers are housed in secure facilities with restricted access limited to authorized personnel handling your healthy meal delivery logistics.
In the event of an unlikely data breach, DietDelivery Indonesia maintains a response protocol that includes immediate notification to affected users and relevant Indonesian authorities within 72 hours of discovery.
04. User Governance
You retain full autonomy over your data. Under Indonesian regulations and our internal standards, you have the right to:
Request a full transcript of all personal data we currently hold in your profile.
Correct any inaccuracies in your meal requirements or contact information.
Request the permanent deletion of your account and associated historical data.
Obtain your basic caloric profile data in a structured, machine-readable format.
To exercise these rights, please contact our Data Protection Officer at [email protected]. We process all requests within 14 business days.
Questions regarding our standards?
Our legal and nutritional teams work in tandem to ensure your safety and privacy. If you require further clarification on our data handling or Editorial Standards, we are available during business hours.
DietDelivery Indonesia Headquarters
Jl. Gatot Subroto No. 77, Balikpapan 76112
+62 542 5692508
Mon-Fri: 08:00-20:00
Fuel your body with confidence.
Join thousands of subscribers in Indonesia who trust us for their daily nutritional balance and data security.